Terms and Conditions

Entry into the stadium with a valid ticket constitutes acceptance of these terms and conditions, along with any additional stadium regulations. These terms are governed by the laws of India.

1. Admission & Ticket Use
  • Tickets must be presented upon request.
  • Entry is permitted only once per ticket; re-entry is not allowed.
  • Each ticket is for the personal use of the holder and cannot be sold, resold, exchanged, or used for commercial purposes without the Organiser’s prior consent.
  • Tickets, once purchased, cannot be canceled or exchanged, except in cases of match cancellation or rescheduling.
2. Security & Prohibited Items
  • Entry is subject to security checks and searches.
  • The following are strictly prohibited:
    • Bags (except small ladies’ purses), helmets, bottles, cans, lighters, flammable materials, illegal substances, weapons, or hazardous items.
    • Clothing or banners with commercial, political, or offensive messages.
    • Cameras, musical instruments, food or beverages from outside, and smoking items (cigarettes, lighters).
  • Confiscated items will not be returned.
3. Conduct & Restrictions
  • Unruly, abusive, or disruptive behavior, including foul language, throwing objects, or entering the field of play, is strictly forbidden.
  • Ambush marketing, promotional displays, or product solicitation are not allowed inside the stadium.
  • Mobile phones are permitted only for personal, non-commercial use. Recording, transmitting, or distributing match content for commercial purposes is prohibited.
4. Media & Privacy
  • By entering, the ticket holder consents to the recording of their image, voice, and likeness.
  • The Organiser, Trivandrum Kombans FC, reserves the right to use and sub-license such recordings worldwide in perpetuity.
5. Refund Policy
  • Refunds will be issued only if the match is canceled or rescheduled without a declared result, as determined by the Organiser.
  • Refund claims must be made within the specified period announced by the Organiser.
6. Children
  • Children aged 3 years and above require a valid ticket.
  • Children under 18 must be accompanied and supervised by a ticket-holding adult.
7. Liability
  • The Organiser and its affiliates are not liable for loss, damage, injury, or theft of personal belongings.
  • They shall not be responsible for any indirect, incidental, or consequential loss or injury.
8. Enforcement
  • Non-compliance with these terms may result in ejection from the stadium.
  • Reselling tickets at a premium is strictly prohibited and punishable under law.

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Lack of authorization for any transaction/s, or Exceeding the preset limit mutually agreed by You and between “Bank/s”, or Any payment issues arising out of the transaction, or Decline of transaction for any other reason/s

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Cancellation and Refund:

Payments mentioned and made herein shall not be refundable under any circumstances.

If you have any questions related to ticket bookings and ticket-related transactions please contact us at 0484-288-2201 between 9 am – 6 pm from Monday to Saturday.

For assistance: helpdesk@mpp.co.in